Input on Lemon Lawing the F-250

[BroknCJ]

Hey guys, I have been having a serious problem with my 2004 F-250 lariat 6.0L Diesel. Since I've bought it it has had an intermittant problem with stalling on right hand turns. Basically you will get off the gas go into making a right hand turn...1/2 way through the turn sometimes the motor will just cut off (which is fun..no power steering...brakes etc...now imagine the same with a trailer full of horses in tow) Sometimes it will fire right back up, sometimes it will just sit there and won't even turn the motor over for a while. (great fun while sitting dead in the middle of 5 o'clock DC traffic) It's going back into the dealership for the fifth time for this, this week with no resolution at all so far. I'm guessing that it is an electrical problem in the wiring harness where it's worn somewhere and when I go into a turn it will ground out and cut off. It still has another 15K before the warranty runs out. Should I just get a lawyer and make Ford eat this thing or what?

[PaulC]

Ken,

Call a lawyer that deals with this. You'd probably have a better chance.

PaulC

[BroknCJ]

That was the plan. Mel does work for a law firm remember, (referals galore)

[What It Was]

Could it be a sensor?... I know diesels run at an extreme high oil pressure and the slightest drop in pressure it'll trip the sensor(s) and the computer will shut-it-down to protect against internal damage. Maybe like you said.. a wire etc.. maybe a wire to a sensor etc... I would have Ford do a "Complete" Run through of the wiring. If that doesn't fix it... Call Ford Head-quarters and they'll surely make it right...
True story:
My buddies friend had problems with his Brand Spanking New F-150 (mechanical & the bottom side of the truck was rusty). The local garages said it was fine mechanically... and they painted over the rust and sprayed under-coating... Months later the under-coating was peeling off and his mechanical problems were still present so he called the big wigs at Ford Head-Quarters and they had his truck in the garage 3 days later gave him a car to get around in and after all was said and done he had a new F-150 in it's place. He said while the garage had it for the week they were test driving it and realized what he was speaking of (mechanically).... They couldn't explain it... so they had the truck shipped to another place.. they couldn't figure it out.. so apparently it went some place else and BAM! a new F-150 in it's place.... I wish I was that lucky... with my Excursion!!!

[XTrmXJ]

Change your CPS sensor, Thats what causing the cut off..
do not spend $70 an hour at the dealer.its only one 10MM bolt and a plug to change it.go buy a sensor and replace it yourself.only problem is the dealer is gonna rape ou for the sensor.if you have an international dealer near you get the sensor there as it will be half the price of ford.

This applies to all PowerStroke motors from late 1994 to 2006.

Diagnosis: A bad cam position sensor is usually signified by the PowerStroke motor abruptly and unexpectedly quitting. The motor may also be suffering from slight power loss and slight increase in fuel usage which is usually not noticeable until it is seen as an improvement when the sensor is replaced. When the CPS causes the motor to shut down, the tachometer will not register. If the motor fails to restart, the tachometer will not register when the starter is turning the motor over. This may or may not cause the check engine light to come on.

Part Numbers: The International parts are usually half the price of Ford's, and I wouldn't buy one from Ford unless you absolutely had to.

International part numbers:

A change occurred mid way through 1997, so if you have a 97 it is best to look at the engine serial number. For serial number before serial number 375549 use PN# 1821720C98. For serial number 375549 (including this number) and after use PN# 1825899C93.

Ford Part Numbers:

For 1996 and older use PN# F6T012K073A For 1997 and newer use PN# F7T012K073A


Remove/Replace: CPS replacement is a very simple process. It is located at the 10 o'clock position of the crankshaft pulley and secured with one 10 mm bolt. Removing the serpentine belt will facilitate the removal.

Step 1) Make sure key is off and disconnect battery or pull #9 fuse. This is always a good idea when working on engine electronics.
Step 2) Remove engine belt
Step 3) Unplug wiring plug from sensor by prying out on the little plastic tab and pushing it out of it's socket
Step 4) Use 10 mm socket with small extension to remove 10 mm bolt
Step 5) Clean any dirt or grease off of sensor and surrounding area to prevent contamination of crankcase oil and seal of new sensor
Step 6) Use pliers, pry bar, or whatever else to gently remove sensor by pulling it straight out. It may be slightly stuck and slight force may be needed to loosen it. It is ok to twist it in its socket to loosen it if necessary.
Step 7) Coat new sensor o-ring with clean engine oil and press sensor into hole.
Step 8) Replace 10 mm bolt, torque to 10 ft-lbs, or just make sure it is snug.
Step 9) Replace wiring plug by simply pressing it into position until you hear the holding tab click into place.
Step 10) Replace belt.
Step 11) Ensure battery has been disconnected or #9 fuse has been out for at least 30 minutes. After this amount of time, they can be replaced.
Step 12) Start engine and inspect for leaks or other problems. Make sure belt has been properly aligned on each of the pulleys.

[sinwagon]

i have the stuff about lemon laws in my truck they gave it to me when i bought it i will look up the requirements and post them.

[XTrmXJ]

If thats all thats been happening then it wont work, its just a sensor and they go bad on the spur of the moment.. I just keep a spare sensor in the glove box

[BroknCJ]

I'm not replacing it...it's still under full warranty for another 3 years or 15k miles. Plus you think the Ford guys would know that if it happens so much.

Good info on the CPS stuff tho. when it cuts off and won't re-start the motor won't even turn over...just hit the key and nothing happens. Then all of a sudden it will be back to normal. Turn over fire right up and run fine.

Anyway it's going back in tommorrow. I'm giving these guys all kinds of chances to make this thing right and working with them to resolve all this first. At least the dealership I take it too now is a Ford truck shop that deals mostly with diesel commercial trucks. They have been trying to figure it out. I just don't want it to get me killed before they do. At some point you're out of downs and have to punt the ball.

[sinwagon]

this is out of the book from dodge but i am sure it is the same or all makes. "for colorado, connecticut, georga, and MARYLAND" "your state "lemon law" requires (insert your manufacturer) to inform you that if this vehicle does not conform to its applicable warranties and (insert your manufacturer) or it's dealers have not repaired the vehicle after a resonable number of attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state lemon law to a replacement or repurchase of the vehicle. it goes on to say that you must contact the manufacturer by certifired mail about the problem. check with your owners manual you might have a similar book that should have the address of where to contact ford.

[CORE 4WD]

VA is more than 3 times for same problem...it's a lemon.

[Deleted]

What he said. In this state you have already established a lemon. Your probably won't even need to get a lawyer. Just tactfully, but forcefully demand they lemon it and give you a new one. I personally wouldn't continue to waste my time and be aggravated.

[BroknCJ]

Well went to the dealership today, once again "they couldn't find any problems", went straight to the service manager and basically refused to accept it back without this problem being resolved. So they are going to continue to try and figure it out tommorrow as well as supposedly call some Ford engineers to help. Let you all know how it goes. BTW all my vechicles are still registered in VA not MD (because MD sux) so I prob could still lemon law it under VA code, but I'm gonna continue to run all my options out with the dealership first. A new truck would be nice, but I'd settle for getting this one fixed for sure.

[What It Was]

I'm telling you man... Call the big wigs at Ford Head-Quaters... give them your scenario/problem and they'll resolve this problem before you can hang-up the phone with them!!! You might be able to get a complete new one like my buddies friend... (You never know and it'll never hurt to test the waters)... Worst case scenario... you get your current truck back and still have that problem.. and you have it listed as a Lemon...

[swampercj]

Ken,
When I was doing research about buying a new truck. I was told by several folks that Ford has recalled a bunch of 04 6.0s and a few 05 trucks for the same reason...To my knowledge they did figure out a repair..search the powerstroke boards for a possible fix then go tell the dealer what to check. Unfourtnatly most stealerships don't have a clue about diesels.
When my Chevy was messing up I called customer service and made a formal complaint and they assigned an action code to my trucks problem. When Chevy did that, they kept hounding the dealer for a fix which was coolsince al I was getting from the dealer was..."You're not flashing any codes so we can't do anything"! I spent a lot of time on the phone with both the dealer and Chevy customer service. Also by them assigning an action code formy truck , my truck will be cover for the life of the truck if I ever get the same problem back!

Now for the bad news! They never did find a fix for my truck, I found it on the internet...since customer service only talks to the dealership and nobody talks to technical support...Stuff never gets done!

As for the lemon law I don't think you have a leg to stand on with Ford unless you were the first owner. You might be able to go back to the purchasing stealership and beg for them to take it back.

[im2hi2c]

Ken,
May i ask what dealer you bought it from?? I work for colonial ford trucks in chesapeake and the power stroke is our speciality i can tell you from past experiences including the brand new one in my shop right now you are looking at a wiring harness issue.....Also changing the crank sensor will not fix the problem....Are you aware that the engine carries a 5 year 100,000 mile warranty also with either a 50.00 or 100.00 deductible.....If they can not cure the problem call me on monday and i will see if i can help you out im the shop foreman there # is 757-485-8285 ....Good luck and hope to hear from you Kevin....P.S. i work there that does not mean i would buy anything with a 6.0 lol